Privacy Policy

Introduction

REX Grading Services ('we', 'us', 'our') is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our website and services.

Information We Collect

We may collect the following personal information:

• Name and contact details (email, phone number, postal address)
• Payment information for grading services
• Details of cards submitted for grading
• Website usage data through cookies and analytics
• Communication records when you contact us

How We Use Your Information

We use your personal data to:

• Process and fulfil your grading submissions
• Communicate with you about your orders
• Maintain our population report database
• Improve our website and services
• Comply with legal obligations

Data Sharing

We do not sell your personal data to third parties. We may share your information with:

• Royal Mail and other shipping providers to deliver your graded cards
• Payment processors to handle transactions securely
• Law enforcement if required by law

Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Grading records are maintained indefinitely as part of our population report database.

Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Data portability
• Withdraw consent at any time

Cookies

Our website uses cookies to improve your browsing experience. You can control cookie settings through your browser preferences.

Contact Us

If you have any questions about this privacy policy or wish to exercise your rights, please contact us at rexgrading@gmail.com.